Crane Breakdown services for an existing, long-term client

At Eurocrane, we take pride in our commitment to providing top-quality service and support to our clients. One of our recent interactions was with a long-term client , that needed an urgent crane repair.

Q1: Please tell us why you contacted Eurocrane.

We reached out to Eurocrane due to a critical crane breakdown. We required immediate assistance hence contacting Eurocrane. As a 24 hour company, we need our cranes operational at all times, so the fact Eurocrane are on call 24 hours, was a reason we called them out.

Q2: Did we fulfil your request?

Without hesitation, Eurocrane arrived within the hour and got to work on the repair. Their team worked diligently to ensure that the crane was repaired quickly and efficiently, minimising downtime and the resulting impact on their productivity. The crane was swiftly restored to optimal working condition.

Q3: How would you rate Eurocrane value for money?

Amazing for value for money and 10/10 for service. The fact we can rely on Eurocrane at any time is a reason we will use Eurocrane in the future.

Q4: How do you rate your experience with Eurocrane?

As mentioned, our experience with Eurocrane was amazing. From the engineers arriving, to the work being completed, it was quick and efficient. The engineer also gave us a detailed analysis of the issues and offered some suggestions to prevent the issue from occurring again.

Q5: How likely are you to recommend us?

There will be no doubt that we would recommend Eurocrane if we’re asked by someone in the industry for crane repair services. It’s vital to our business that all of our crane are operational at all times of the day, as anytime down affects us and our customers.

We look forward to continuing to serve our clients with excellence and dedication in the future. If you find yourself in need of crane repair or any other industrial crane services, Eurocrane is here to provide the same exceptional level of service and support.